Privacy policy | SquareArk Website

PRIVACY POLICY

We respect your privacy and transparency is something we highly value. In the section Privacy Policy below you can learn everything about information and personal data we collect.
In the section Cookies we inform how our Services on the Website use cookies or similar technologies.
In the section Terms and Conditions you can learn about the Terms governing the Services available on the Website and on websites, which are linked on the Website, the rules for the access to the Website and provision of the Services by SquareArk.

About Ark Partners Limited

The SquareArk website is operated by Ark Partners Limited operating at the following address:

Ark Partners Limited
Workshop 5, 8th Floor, Core 45
43 Tsun Yip Street, Kwun Tong
Kowloon, Hong Kong

hereinafter referred to as "SquareArk", "Ark Partners Limited" or "we/us/our".
SquareArk is the owner of the Website

Definitions
For the purposes of the Privacy Policy, Information about Cookies and Terms and Conditions:
SquareArk means a Platform created by Ark Partners Limited
Services mean electronic services provided by SquareArk available on the Website and on websites, which are linked on the Website
Terms mean these Terms of Service governing access of Users to the Website and use of the Website
User or Users means/mean Users visiting and using the Website
Website means website which is available at https://www.squareark.com/

Privacy Policy
- Who is the data controller?
The data controller responsible for processing of your personal data is SquareArk. You can contact us via the email address: help@squareark.com or on the postal address indicated above.
- What type of personal data and other information we collect and process?
While using the Website we do not process User's personal data, unless Users voluntarily submit such data to us (e.g. by using the contact form, contacting us via social media, signing up to get updates from SquareArk). In case of submitting information by the User we may process personal data such as first name, name, e-mail, company’s name, social media profile, IP address, etc.
We collect and process solely data regarding the User's visit on the Website, including data stored in the cookies, such as length of the stay on the Website, User’s behavior on the Website etc.
Data collected and processed within SquareArk are data relating to the User's (Client's) customers and online shopping services. This data are not stored by us and usually we do not have access to data collected via SquareArk, unless the User (Client) grants consent to use such data by us for statistical and/or analytical purposes. We may also process data collected via SquareArk under a separate agreement entered into with the User (Client) by providing additional services like customizing or implementation.
- Purposes and the legal basis for the processing of personal data
Depending on the content of the personal data submitted by the User such data are processed by us for the performance of a contract or in order to take steps prior to entering into a contract (legal basis: Article 6(1)(b) of the GDPR) or for maintaining contact and relationships with clients or potential clients based on our legitimate interests as data controller (legal basis: Article 6(1)(f) of the GDPR).
If the User submits his/her e-mail address to sign up to get updates from SquareArk, this affirmative action signifies agreement to sending of the above-mentioned information, which may include commercial information, and we process personal data to send newsletters with latest news concerning SquareArk (legal basis: Article 10 of the Act of 18 July 2002 on provision of services by electronic means in connection with Article 6(1)(f) of the GDPR).
We process data regarding the User's visit on the Website for marketing and analytical purposes based on our legitimate interests as data controller (legal basis: Article 6(1)(f) of the GDPR). If the User is contacting us via our social media, we also may process his/her data to answer or respond to this activity and maintain relationships with Users interacting with us (legal basis: Article 6(1)(f) of the GDPR).
Additionally we may process User's data for the purposes of exercising or defensing of legal claims (legal basis: Article 6(1)(f) of the GDPR).
Data stored in the cookies are processed on the basis of consent. More information about cookies, including use of third-party cookies, can be found in the section Cookies.
Data relating to the User's (Client's) customers and online shopping services may be processed by us under a separate agreement entered into with the User (Client).


If the User is using our social media, his/her data might be transferred to the provider of the social media sites and processed as a separate data controller for the purposes related to the activities of the social networking platform. In this case the User's data might be processed outside the Asia Pacific region, e.g. in the USA, where other data protection legislation applies and therefore, an adequate level of data protection may not be ensured.

For further information, how personal data are processed by the provider of the social media platforms, please visit:

- Facebook: Data Policy
- Instagram: Instagram Privacy Policy
- LinkedIn: LinkedIn Privacy Policy
- WeChat: WeChat Privacy Policy
- XiaoHongShu: XiaoHongShu Privacy Policy
Storage periods
User's data will be processed for a period not longer than the time necessary for the purposes of processing. Data stored in the cookies are stored no longer than []. User's data processed for the purpose of exercising or defending legal claims may be stored until the end of a limitation period.
Your Rights
GDPR guarantees you a number of rights and to the extent provided by the law you have:
the right to know what data concerning you is held by any particular company and how it is processed;
the right to rectify any inaccurate personal data;
the right to be forgotten;
the right to restriction of processing;
the right to object to processing;
the right to data portability.

Where the processing is based on Article 6(1)(a) of the GDPR or a consent granted on another legal basis you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
You have also the right to lodge a complaint with a competent supervisory authority.
We ask that you direct all questions and requests related to your personal data to help@squareark.com or that you send them to the postal address of the company listed above.

Cookies
We collect information contained in cookies and other technologies such as pixels.

Cookies are small text files that are stored on your computer when you visit our Website. Cookies help us to make our offers and our Website as comfortable and efficient as possible for the User. We use:

session cookies - these are cached exclusively for the duration of your use of our Website;
permanent cookies - these are stored in your terminal device for the time specified in the cookie files parameters or until you delete them.
The Website uses the following types of cookies:
"necessary" cookies which allow using services available on the Website, e.g. authentication cookies used for signing in;
"security" cookies used to ensure security, e.g. to detect fraud in the field of authentication within the Website;
"performance" cookies, enabling the collection of information on the use of the Website and the preparation of statistical information concerning use of the Website;
"functionality" or "preferences" cookies which allow remembering the settings selected by the User and personalize the User’s interface, e.g. in the scope of the selected language or region of the User, font size, Website appearance, etc.;
"analytics" cookies which allow to understand and improve our services available on the Website;
"advertising" cookies used to deliver advertisements and to track the efficiency of our advertising actions relating to the Website or other websites.

The information about visiting and interacting with our social media profiles or other websites by the Users is also collected in so-called third-parties cookies. These cookies belong to other websites than the User is currently on, e.g. cookies which belong to providers of social media platforms and/or analytics tools.

Users can change the cookies settings at any time, in particular by blocking the automatic handling of cookie in the web browser settings or in such a way that the Users are each time informed about placing the cookies on the User’s device. Detailed information about the possibilities and ways of handling cookies are available in the web browser settings, e.g.:

for Chrome: Turn cookies on or off
for Mozilla: Enhanced Tracking Protection in Firefox
for Internet Explorer: How to enable cookies

Changes of the cookies settings may affect some of the functionalities available on the Website.


Analytics

We use the following analytics or advertising tools:

Google Analytics
This Website includes Google Analytics software that collects anonymized information about visitors, in particular information from cookies, to help us provide better services.

Google Tag Manager
We use Google Tag Manager to manage tags on the Website, including measurement and marketing optimization tags.

Google Ads
Google Ads is an advertising platform, which helps us to create online ads to reach people interested in the products and services offered on the Website. The conversion tracking feature of Google Ads uses cookies.

Google Optimize
Google Optimize Google Optimize enables to run tests on the content of the Website to learn what works best for the Users and to customize the Website experience. Google Optimize uses additional cookies to e.g. determine a User's inclusion in a test.

See how Google uses your data and how to disable cookies. You can also block Google Analytics.

Facebook Pixel and Facebook Ads
Facebook Pixel collects data that helps track conversions from Facebook Ads, optimize ads, build targeted audiences for future ads, and remarket to Users who have already taken some kind of action on the Website.

Learn more about how Facebook Uses Cookies and Cookie Settings for Facebook Pixel.

The above-mentioned analytics tools may use cookies (both first and third-party cookies) in order to collect and generate statistical information on the use of the Website and social networking sites. Data collected and processed in these tools are by default anonymous data.